Olivia

Penelope’s smile tightened almost imperceptibly. “We go where the exciting opportunities are. And the Thompson brand is…” she paused, her eyes sliding to Alexander, “…ripe for revitalization.”

“That’s precisely what we demonstrated in our presentation,” I replied. “A revitalization that honors the Thompson legacy while appealing to a new generation of luxury travelers.”

“A lovely sentiment,” Penelope said dismissively. “But sentiment doesn’t drive revenue.”

“Actually, in the luxury market, sentiment is exactly what drives revenue,” I countered, keeping my tone professional despite my rising irritation. “Emotional connection to the brand is what justifies the premium pricing.”

Alexander shifted slightly beside me, his leg pressing against mine in what felt like silent approval.

“That’s one approach,” Penelope conceded with a wave of her manicured hand. “But our research indicates a more aggressive repositioning would yield faster results.”

“At what cost?” I asked. “Alienating your existing client base for a short–term boost?”

Andrew leaned forward, clearly interested in the exchange. “That’s my concern as well, Ms. Langford. The Thompson name has stood for a certain kind of luxury for generations.”

“And will continue to,” Penelope assured him. “But with a fresh, modern interpretation. Our partnership with Horizon Media gives us access to digital marketing capabilities that simply can’t be matched by a single agency, even one as… established as Carter Enterprises.”

I felt Alexander tense beside me, but his expression remained neutral. “Interesting perspective, Ms. Langford. Tell me, how would Horizon handle the creative execution? Would they assign a dedicated team, or would this be just another account in their portfolio?”

It was a strategic question, highlighting a potential weakness in their partnership. Horizon Media was known for its broad reach but had a reputation for standardized approaches rather than tailored strategies.

Penelope’s smile faltered slightly. “They would, of course, assign their top people.”

Under whose direction?” Alexander pressed. “Creative decisions get complicated with two firms involved.”

replied, a hint of defensiveness

is your experience with luxury hotel marketing?” I

throat, “Perhaps we should discuss the specific approaches you each propose. The advertising budget,

proposal includes twice the advertising budget currently allocated. We believe an aggressive media

increase,” Andrew said, clearly intrigued

thoughtfully. “It’s certainly one approach. Spending more doesn’t always

quickly. “We’ve developed detailed audience personas based on extensive

I noted, pulling a folder from my portfolio. “But we’ve taken it a step further by

with interest. “You’ve already conducted

the summary report toward him. “We believe in understanding both the data and the human

the report, nodding appreciatively. “This is impressive, Mrs. Carter.

leaned forward. “While interviews provide anecdotal insights, our data

essential,” Alexander agreed. “Which is why we’ve integrated both

with Penelope emphasizing the scale and reach their partnership could offer, while Alexander and I focused on the tailored approach and deep

plates, Andrew turned to the most practical matter. “Let’s discuss execution. Ms. Langford, your proposal relies on coordinating between two separate agencies. How

streamlined communication protocol,” Penelope explained. “All decisions would funnel through

“More moving parts mean more potential for

to us.

replied. “Creative, digital, analytics, PR – all under one roof, with one

of contact,” Alexander added. “One team with a unified vision,

slowly. “There’s

away from her. “Our partnership with Horizon allows us to offer

he acknowledged.

excessively. That said, we’re prepared to increase

repeated, his interest

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