‘Yes, I am Elaine. My execution style is like a tornado, wherever I go, I don’t leave anything behind!’
Gripping the card tight in her hand, she walked into the bank, thrilled and determined.
A young and enthusiastic young man approached her as soon as she walked in, “Hello, how may I help you? Let me get you a number.”
Elaine waved the black card in her hand and said eagerly, “I would like to make a transfer!”
The young woman was bewildered when she saw the card!
All Citibank staff had undergone professional training before they started work. In one of the training classes, there was a section dedicated to explaining about the black card!
It was limited to one hundred cards in the world and there were only five in
customer that could enjoy a personalized treatment with utmost respect
that the legendary black card would appear in a
to the
she immediately felt the tremendous thrill of successfully fooling the bank staff. She held her head high
jumped in panic and said, “I’m sorry,
led Elaine to the VIP reception room and asked the service staff to pour Elaine a glass of water. Then, she sprinted to the bank manager’s office and
that his staff had come into his office without knocking, “Hey, watch your attitude! Why are you so panicked? If our customers see you like this,
catch her breath as she said, “Manager, there is a VIP with the black
and his breathing short and anxious. He blurted out
black card VIP here! She’s waiting in the VIP
card VIP? Are you sure that it’s the black card? There are only
“I’ve studied about the black card during the on-the-job
and spruced himself up, and
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